Effective Date: May 1, 2026
1. Introduction
Welcome to High Level Health (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting it through this Privacy Policy. This policy describes how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Billing and/or shipping address
- Date of birth (to verify legal age)
- Government-issued identification (where required for compliance)
- Any other information you voluntarily provide
b. Non-Personal Information
- Browser type
- IP address
- Device information
- Pages visited and time spent on the website
- Referral URLs
c. Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies to enhance user experience, analyze traffic, and support marketing efforts. You can control cookie preferences through your browser settings.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our website and services
- Verify age and comply with cannabis regulatory requirements
- Process transactions and fulfill orders
- Communicate with you regarding orders, promotions, and updates
- Improve website functionality and customer experience
- Detect and prevent fraud or unauthorized activity
- Comply with applicable laws and regulations
4. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service providers (e.g., payment processors, website hosting, marketing platforms)
- Licensed partners or affiliates where necessary for business operations
- Regulatory authorities or law enforcement when required by law
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have rights under applicable laws (such as the Colorado Privacy Act), including:
- The right to access your personal data
- The right to correct inaccuracies
- The right to delete your data
- The right to opt out of targeted advertising or data sales
To exercise your rights, please contact us at c.kobayashi@highlevelhealth.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
8. Age Restrictions
Our website and services are intended only for individuals who are 21 years of age or older. We do not knowingly collect personal information from individuals under 21.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
High Level Health
c.kobayashi@highlevelhealth.com
This Privacy Policy is intended for general informational purposes and should be reviewed by legal counsel to ensure compliance with applicable laws and regulations.